WORLDWIDE GUIDELINES
WCAG (Web Content Accessibility Guidelines)
Published by the World Wide Web Consortium, WCAG is the technical yardstick most laws and courts refer to. It is organized around four ideas: content should be perceivable, operable, understandable and robust.
What it means for you: Level AA is the common target. Access-A-Pal's fixes and monthly reports are built around WCAG 2.1 AA.
UNITED STATES
ADA Title III
The Americans with Disabilities Act requires businesses open to the public to be accessible to people with disabilities. Courts and the Department of Justice have treated business websites as part of that, and WCAG 2.1 AA is the standard most often referenced.
What it means for you: if customers can find you, book you or buy from you online, your website should work for people with disabilities too.
UNITED STATES
Section 508
Part of the Rehabilitation Act, Section 508 requires federal agencies to make their technology accessible, using WCAG as the measure.
What it means for you: if you work with federal agencies or sell to them, expect to be asked about accessibility.
EUROPEAN UNION
European Accessibility Act and EN 301 549
The European Accessibility Act took effect in June 2025 and covers many digital products and services sold to people in the EU, including online stores. EN 301 549 is the European technical standard, and it builds on WCAG.
What it means for you: if you sell to customers in Europe, accessibility is part of doing business there.
CANADA
AODA and the Accessible Canada Act
Ontario's AODA sets website accessibility requirements for many organizations in the province. The Accessible Canada Act covers federally regulated organizations. Both rely on WCAG.
What it means for you: businesses serving Canadian customers should plan for WCAG-based accessibility.
ISRAEL
IS 5568
Israel's web accessibility standard, also based on WCAG, applies to many businesses offering services online in Israel.